Shipping & Delivery Policy

At Maison Velanore, each piece is carefully sourced through our international network to ensure quality, exclusivity, and refined selection.

All orders are sourced and prepared after purchase.

This sourcing process typically takes 2–5 business days, depending on product availability and supplier location.

Once your order has been prepared and shipped, estimated delivery times are as follows:

Standard International Delivery: 14–30 business days
In some cases, delivery may take longer depending on sourcing conditions, location, or customs processes

Maison Velanore offers worldwide shipping.

Delivery availability may vary depending on the destination country.

Shipping costs are calculated at checkout unless stated otherwise.

From time to time, Maison Velanore may offer complimentary shipping promotions.

Once your order has been shipped, you will receive a tracking number via email.

Please allow time for tracking updates to become available.

International orders may be subject to customs duties and taxes.

These charges are the responsibility of the customer.

While we aim to deliver within the estimated timeframe, delays may occur due to:

Customers are responsible for providing accurate shipping information.

Maison Velanore is not responsible for orders shipped to incorrectly provided addresses.

Maison Velanore is not liable for lost or stolen packages once marked as delivered.

For any shipping-related inquiries, please contact us:

Maison Velanore